Product: Bevmo Customer Care Clear all filters (6 of 6 reviews match)
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Bought a gift card for delivery.They never delivered it and three weeks later after multiple emails and unanswered calls to their customer service dept. I still do not have the figt card. They do not call back or answer during their customer service business hours....
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1.0
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Bevmo Customer Care
#1169269
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I have placed gift card orders with you for my son and daughter-in law who live in Oak Park, CA several times and have tried to do so again by calling your customer service number at least 3 times - I live in Richmond, VA and have left my phone number each time and...
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1.0
Product
Bevmo Customer Care
I didn't like
  • Lack of customer care
  • Your lack of response to my numerous request for a return call
#1145223
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I always have pleasant experiences when shopping at Bevmo. Ystrdy, 9/28/17, Jessie G. at the South Pasadena location, managed to ruin that. She was the cashier, I was next in line, with 2 others behind me. Once the customer being served walk out Jessie turned her face...
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3.6
Product
Bevmo Customer Care
#1108300
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On Thursday, August 31st, I contacted BevMo in regard to purchasing a bottle of Lagavulin 16-year-old Scotch for my husband for his birthday. I received a reply on Saturday September 2. I was told the item I wanted would be held for me in the store. I have copies of...
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Anonymous
Barbara Jensen

The review above was a complete misunderstanding. Amanda McClellan was not the person noted in the review. The person was filling in for Amanda McClellan on the days in ques...

1.0
Product
Bevmo Customer Care
I didn't like
  • Amanda mcclellan
#1097048
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Resolved

I live in a rural area, and the nearest Bevmo is about 135 mi. I called to order a craft beer which is listed on their website. The associate who took my call could not tell me if he could order it. He assured me that I would get a call back after he consulted with his...
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5.0
Product
Bevmo Customer Care
I liked
  • Products offered
I didn't like
  • Customer service to get a 100 dollar sale
#1076991
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Bevmo - Worst customer service

So this girl in your store at Burbank was a complete *** sold me stuff that was kit anything I asked for and was so rude to me that I will never go back to bev mo again. People that have no customer service skills and do not know what they are talking about should not work for your company
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
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Product
Bevmo Customer Care
#1064387
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