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I placed an online order with Bevmo after having difficulties checking out. I received notification saying GSO would be delivering Sat. I needed to be home as a signature is required. I waited at home all day, but the delivery never showed up. I went on GSO website &...
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1.7
#1395791
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September 30, 2018 Totally appalling/unacceptable customer service in BevMo Pasadena East, CA On Sep. 29, I spent over 4 hrs in the am on BevMo’s website trying to order 2 cases of wine for an upcoming dinner. Your website kept on coming back with a msg that said...
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#1369900
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Bevmo - 1 star they are theives

Went to bevmo by park place mall in tucson az 9/13/18 picked up 2 bottles of wine price on the shelf was $12.99 ,when i got to the register I was asked if I had a card I said no the price went up to $36. for 2 bottles asked about a courtesy card was told no, I left and went to albertsons market and found the same wine for $8.99 each I will be sire to tell everyone to nt shop at bevmo
#1357411
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Went in Ventura Store, about a month ago (early August 2018) saw and bought a 10yr Bulleit bourbon for $39.99. A week later went online and saw it priced on their web page at $60+. By chance (it was a Monday one week after my initial purchase) I happened to stop in the...
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#1355722
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Bevmo - Price match guarantee is a scam

Inquired price matching Total Wine and More price on a case of wine. Got the "absolutely" ordered the wine and 7 months later still getting the run around or "Out of Stock". Amazing since we went into the CAMARILLO store and there it was
2.7
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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#1346827
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Unknowingly purchased expired beer from Long Beach store and when I took it back to the Corona location near my house the next day, they rudely told me I had to go back to Long beach (45 miles away).....No apology...Well, I held ground and after 8 minutes of supposedly...
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2.7
I didn't like
  • Cashiers behavior and supposed store policy
#1344955
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I visit your Brea, CA location often and I have always had a really great customer experience. The staff is friendly and helpful--ALWAYS. Can't quite say the same thing about your location in Orange, but that's ok, I just go to Brea. Went yesterday and the young man,...
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5.0
#1343079
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On discontinued rack bought 2 bottles of 750ml KEKE Key Lime Cream Liquor. Sticker Price 30.00 with 40% off. Problem is you can buy product anywhere else at between 14.99 and 18.99. This is not a single store issue they have entered the 30.00 retail on their website....
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3.0
#1297128
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Bevmo - Refused to price match

Carolans irish cream is priced at $12.99 at your Ray rd in Chandler store. I found the same bottle at Total Wine at San Tan mall in Gilbert for $10.49. The Ray Rd. Store refused to price match. I foynd this to be very unacceptible.
1.8
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website
#1243182
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I was inform in order to change my phone number I have to contact the company. I am a customer at your BevMo store which I want to change my phone number from the old one to the new one. My previous phone number was 650-871-6570 and to the new one which is...
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4.6
I liked
  • Service of your employees
  • Service my your employees
I didn't like
  • Procedure to change my phone number
#1212442
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