I have placed gift card orders with you for my son and daughter-in law who live in Oak Park, CA several times and have tried to do so again by calling your customer service number at least 3 times - I live in Richmond, VA and have left my phone number each time and included in my message was that I was a returning customer - I HAVE NOT RECEIVED A CALL BACK!!!!!!! I FURIOUS AND EXTREMELY DISAPPOINTED WITH YOUR LACK OF CUSTOMER SERVICE AT NOW!!! PLEASE HAVE SOMEONE CALL ME IN RICHMOND, VA SO THAT I CAN PLACE THIS MOST IMPORTANT ORDER - MY PHONE NUMBER IS 804-740-2751
Product or Service Mentioned: Bevmo Customer Care.
Reason of review: Order processing issue.
Preferred solution: PLEASE CONTACT ME - 1-804-740-2751 RICHMOND.
I didn't like: Your lack of response to my numerous request for a return call, Lack of customer care.